All our professional massagers are covered by a 12-month manufacturer's warranty against manufacturing defects. Additionally, we offer a 30-day return period if you're not completely satisfied with your purchase. If your package arrives damaged, please contact us at support@mastrek.com within 48 hours and we'll resolve the issue promptly. Your satisfaction and wellbeing are our absolute priority.

We offer Free Standard Delivery across the United Kingdom (England, Scotland, Wales, and Northern Ireland) with delivery in 10-15 business days. For faster delivery, choose our Express Delivery option (6-9 business days) for £8.99, which includes damage protection. Orders are processed within 2-3 business days after payment confirmation, and you'll receive a tracking number via email within 24-48 hours of dispatch.

Yes, all our massagers are designed for safe daily use. They feature medical-grade technology, automatic shut-off functions, and temperature controls for your safety.

However, we recommend consulting your doctor before use if you are pregnant, have a pacemaker, or have specific medical conditions.

Always follow the instructions in the user manual for optimal results and safety.

The choice depends on your pain area and wellness goals:

• Neck/shoulder pain: Shiatsu massagers with heat and deep kneading
• Back pain: Percussion massage guns or seat cushions
• Arthritis/knee pain: Air compression massagers with heat therapy
• Plantar fasciitis: EMS or THz foot massagers
• Eye strain: Bluetooth eye masks with heat therapy
• Sports recovery: 30-speed massage guns or Body Massagers

Our team is available to advise you. Email us at contact@mastrek.com and we'll respond within 24 hours (Monday-Friday) with a personalised recommendation.