Payment Terms

At Mastrek, we are committed to providing a secure and convenient payment experience for all customers.

Accepted Currency

All prices and transactions on our website are processed in GBP.

Accepted Payment Methods

We accept the following secure payment options:

  • Visa

  • Mastercard

  • American Express (AMEX)

  • Discover

  • Diners Club

  • Shop Pay

  • Apple Pay

  • Google Pay

  • PayPal

  • Union Pay

Available payment methods will be displayed at checkout.

Payment Security

  • Your payment security is important to us.
  • All transactions are processed through encrypted, industry-standard payment gateways.
  • Mastrek does not store, process, or have access to customers’ credit card or banking information.

Order Processing

Orders are processed only after successful payment authorization. If a payment fails or is declined, the order will not be completed.

Billing Information

Customers must provide accurate and complete billing information. Incorrect details may result in order delays or cancellations.

Taxes

Applicable taxes will be calculated and displayed during checkout where required by law.

Fraud Prevention

For security purposes, Mastrek reserves the right to review or cancel orders flagged as potentially fraudulent by our payment providers.

In such cases, our customer care team may contact you for verification before processing the order.

Contact Information

For any payment-related questions or concerns, please contact us at:

Phone: +447458149996

Email: contact@mastrek.com

Address: 128 City Road, London, EC1V 2NX, United Kingdom

Get In Touch: Contact Form

Customer Service Hours: Monday - Saturday, from 9:00 AM - 6:00 PM GMT

Response Time: Customer service responds within 24 hours.